Frequently Asked Questions
The Brand
What does KPGNGBRAND stand for?
KPGNGBRAND means Keep Going Brand — it’s more than apparel.
It’s a reminder that every man fights battles no one sees. Our gear is built as armor — a symbol of discipline, resilience, and self-mastery.
Every piece says one thing: no matter what you face, keep going.
Who is the brand for?
KPGNGBRAND is for men who fight in silence — the ones rebuilding themselves after loss, failure, or doubt.
Whether you’re in the gym, building your business, or fighting your own mind — you belong here. This brand was built by men who understand the climb, not just the victory.
What does “Men Who Fight in Silence” mean?
It’s our creed.
It means you don’t need to broadcast your pain to earn respect — you channel it.
It’s for those who carry their battles quietly, show up anyway, and become stronger because of it.
We don’t glorify struggle — we forge strength through it.
Armor for the relentless. Discipline over motivation.
What makes KPGNGBRAND different from other clothing brands?
We’re not just another apparel brand — we’re building something deeper.
Every design, message, and drop is part of a bigger system created to challenge men to grow.
Our focus goes beyond the clothes — it’s about building discipline, purpose, and brotherhood through real action.
We’re building an ecosystem for men’s growth, not just a wardrobe.
What you wear is only the beginning.
Ordering & Shipping
Do you ship to the U.S.?
Yes — we’re proudly based in Texas. All orders are packed and shipped within the U.S. for fast, reliable delivery.
How long does shipping take?
Orders typically leave our facility within 2–3 business days.
Standard delivery within Texas: 2–4 days.
Once shipped, you’ll receive a tracking number straight to your inbox.
Do you ship internationally?
Not yet — we’re currently focused on serving our U.S. Brotherhood first.
Global shipping is coming soon.
Can I cancel or modify my order after placing it?
Once an order ships, it can’t be modified or canceled.
Double-check your details before checkout, and contact us immediately if there’s an issue — we’ll do our best to help before it’s on the move.
Where’s my gear?
You can track your order using your confirmation email link.
If it’s been more than 7 business days with no updates, email us at support@kpgnbrand.com
Returns & Exchanges
What is your return policy?
We stand behind every piece we make. You have 30 days from delivery to return or exchange your gear — as long as it’s unworn, unwashed, and still has the original tags.
If it’s not right, we’ll help you make it right.
Can I exchange an item if it doesn't fit?
Yes — your first exchange is on us (U.S. orders only).
We’ll cover the return label so you can get the fit you deserve.
Check our 👉 Return & Refund Policy for full details
Do you accept returns on limited drops or Vault items?
No — limited drops and Brotherhood Vault releases are final sale.
Each piece is forged in scarcity and meant to be earned, not returned.
How long does it take to get my refund?
Once we receive and inspect your return, you’ll see your refund in 5–7 business days back to your original payment method.
Original shipping costs aren’t refundable.
What if my order arrives damaged or incorrect?
Reach out to us at support@kpgngbrand.com within 5 days of receiving your order.
Send your order number and a few photos — we’ll replace or refund it, no runaround.
Products & Sizing
What type of fit are your shirts?
Our tees have a structured, heavyweight fit — built for durability and all-day comfort. If you prefer a relaxed feel, go one size up.
Do you have a size chart?
Yes — you’ll find one on every product page. Still unsure?
DM us on IG @kpgngbrand or email support@kpgnbrand.com
Are your shirts preshrunk?
Yes — our premium cotton tees are pre-shrunk for consistency and longevity.
Wash cold, hang dry, and they’ll stay solid for the long haul.
Payments & Vault Access
Do you offer promo codes or discounts?
We don’t run discounts — every drop is limited, and every piece represents the mission. As a growing brand, we focus on quality over gimmicks.
Want early access to new gear and digital drops? Join the Brotherhood Vault.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay.
Collaborations & Community
Can I collaborate or model for KPGNGBRAND?
We’re always looking for men living the mission.
Send your story, social handle, and how you represent the mindset to stories@kpgngbrand.com
How can I get featured in the ‘Why I Keep Going’ series?
Share your journey — what you’ve overcome, what keeps you going.
DM us or email us your story and a few photos.
We read every submission.
Still need help?
Reach out anytime.
📧 support@kpgngbrand.com
📲 Instagram: @kpgngbrand