Frequently Asked Questions
Ordering & Shipping
Do you ship to the U.S.?
Yes — we’re proudly based in Texas. All orders are packed and shipped within the U.S. for fast, reliable delivery.
How long does shipping take?
Orders typically leave our facility within 2–3 business days.
Standard delivery within Texas: 2–4 days.
Once shipped, you’ll receive a tracking number straight to your inbox.
Do you ship internationally?
Not yet — we’re currently focused on serving our U.S. Brotherhood first.
Global shipping is coming soon.
Can I cancel or modify my order after placing it?
Once an order ships, it can’t be modified or canceled.
Double-check your details before checkout, and contact us immediately if there’s an issue — we’ll do our best to help before it’s on the move.
Where’s my gear?
You can track your order using your confirmation email link.
If it’s been more than 7 business days with no updates, email us at support@kpgnbrand.com
Returns & Exchanges
Do you offer refunds or returns?
All sales are final — we carefully inspect every piece before shipping.
That said, if there’s an issue with sizing or defects, reach out and we’ll take care of it.
Can I exchange an item if it doesn't fit?
Yes — apparel items (shirts, hoodies, hats) can be exchanged for another size within 14 days of delivery.
Check our 👉 Shipping & Returns Policy for full details
Products & Sizing
What type of fit are your shirts?
Our tees have a structured, heavyweight fit — built for durability and all-day comfort. If you prefer a relaxed feel, go one size up.
Do you have a size chart?
Yes — you’ll find one on every product page. Still unsure?
DM us on IG @kpgngbrand or email support@kpgnbrand.com
Are your shirts preshrunk?
Yes — our premium cotton tees are pre-shrunk for consistency and longevity.
Wash cold, hang dry, and they’ll stay solid for the long haul.
Brand Mission
Is this brand just for men?
KPGNGBRAND was built around brotherhood — a space for those who fight in silence and refuse to quit. If that message speaks to you, you’re welcome here.
What does “Keep Going” mean?
It’s not just a phrase — it’s a mindset.
It means choosing progress when no one’s watching.
Forged through pain, tested through isolation, and proven through discipline.
Payments & Vault Access
Do you offer promo codes or discounts?
We don’t run discounts — every drop is limited, and every piece represents the mission. As a growing brand, we focus on quality over gimmicks.
Want early access to new gear and digital drops? Join the Brotherhood Vault.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay.
Collaborations & Community
Can I collaborate or model for KPGNGBRAND?
We’re always looking for men living the mission.
Send your story, social handle, and how you represent the mindset to stories@kpgngbrand.com
How can I get featured in the ‘Why I Keep Going’ series?
Share your journey — what you’ve overcome, what keeps you going.
DM us or email us your story and a few photos.
We read every submission.
Still need help?
Reach out anytime.
📧 support@kpgngbrand.com
📲 Instagram: @kpgngbrand