Return & Refund Policy
Effective Date: 10/18/2025
At KPGNGBRAND, we stand behind every piece we make. Each gear is designed to be your daily armor — built to last, built to remind you to keep going. If something doesn’t feel right, here’s how we handle it.
Returns & Exchanges
- You have 30 days from delivery to return or exchange an item.
- Your gear must be unworn, unwashed, and still have the original tags.
- If you need a different size or color, we’ll gladly exchange it.
- Exchanges: we’ll cover the return label on your first swap (U.S. orders only).
- Refunds: the customer covers return shipping unless it’s our mistake or the product arrived damaged.
Refunds
- Refunds apply to non-limited items only.
- Limited drops and Brotherhood Vault releases are final sale — no refunds, no returns.
- Once we receive your return and inspect it, we’ll process your refund within 5–7 business days back to your original payment method.
- Original shipping costs are non-refundable.
Damaged or Defective Items
If your item arrived damaged, defective, or incorrect, reach out to support@kpgngbrand.com within 5 days of receiving your order. Include your order number and a few photos — we’ll make it right with a replacement or refund.
Exceptions
Digital downloads, trackers, wallpapers, and Vault files are final sale.
The Brotherhood Promise
We’re a brand built by men who keep going. If we fall short, we’ll make it right — no runaround, no excuses. Your trust means more than a transaction.
Armor up. Wear the mindset. Keep going.